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How SAINTS Works      Service Area      Request a Service

Frequently Asked Questions (FAQs)

What times is the student available to work?
Students can arrange to work after school hours (about 3:30 - 4 p.m.) or on weekends. The two of you can work out the best time in your initial telephone chat.

My husband is in a wheelchair, and needs someone to help him into bed. Can a student help?
Students are not trained to provide any type of personal care services. We do not allow the workers to do any kind of "hands-on" assistance....they are there to help with home maintenance tasks only.

My sister-in-law lives in Etobicoke. Can she use SAINTS?
The SAINTS program covers a large area in the centre of Toronto, but we can refer you to other programs in different parts of the city which provide similar services....just call and ask!

I need help with shopping. Can the student drive me to the store?
Many SAINTS students are too young to have a driving licence. In addition, there would be concerns about insurance. They will be happy to shop for you, if you give them a list.

The student who worked for me wouldn't take any money, as she wanted to use the time as part of her Volunteer Service Hours. I feel badly, and want to recognize her efforts. How do I do this?
It's true that if a student is working for Volunteer Hours, they aren't allowed to accept payment. You would be welcome make a donation to SAINTS instead of paying the student; and you'll receive a tax receipt for amounts over $10.00!